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Source: Сointеlеgrаph

A Nigerian client of cryptocurrency exchange AAX reportedly attacked the company’s office in Lagos and harassed its employees in response to a recent withdrawal halt, according to local reports on Dec. 3.

While it is not clear when the attack took place, the Nigerian Association of Blockchain Technology Stakeholders (SiBAN) confirmed the storm in a November 28 announcement, urging angry users to be patient with exchange workers who were also affected by the problems. SiBAN noted:

“Therefore, we encourage and discourage any disgruntled or angry user or investor from harassing or harassing the AAX Regional Manager (Nigeria), other local employees and AAX Ambassadors across the country. These people also face the same situation as disgruntled users and investors. At the time of writing this notice, we knew that communication between these individuals and AAX headquarters was currently just as tense. Therefore, we call for the understanding and patience of all Nigerian AAX users.”

The AAX drama began on Nov. 14 when the exchange began suspending withdrawals, citing a glitch in its system update. AAX has assured its community that the withdrawal halt is not related to the ongoing collapse of FTX, denying any financial ties to the embattled exchange.

Following the announcement, the AAX team announced on Nov. 15 that it was working to raise additional capital as investors withdrew their funds amid fears of an FTX bankruptcy. SiBAN commented on the situation:

“Given that the AAX system upgrade came at a time when the FTX crash is still affecting the entire crypto industry, the timing of the AAX system upgrade was suspicious and questionable in the first place. Consequently, for many AAX users and members of the public, the protracted update of the AAX system until the time of this notice raises significantly more questions than it answers. And AAX, contrary to its promise to keep the situation updated daily, has so far neglected or failed to maintain the trust and confidence of it. users”.

The Nigerian association also noted that members of the association are among the affected clients.

Related: Here’s How Centralized Exchanges Seek To Win Users Back After FTX Crash

On November 28, Ben Caselin, vice president of global marketing and communications at AAX, resigned from his position, sparking speculation that the exchange might not resume operations. According to Kazelin, despite his efforts to fight for the community, “none of our initiatives were accepted. Any role I left to communicate became empty.”

The former chief executive of AAX also expressed his disagreement with how AAX is handling this issue. Caselin described the exchange’s actions as “without empathy” and “too opaque”.

Source: Сointеlеgrаph

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